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Get in touch.

One inbox, one human reads it. Usually replies within a few hours, always within one business day.


Summary:

Email [email protected] for product questions, support, security and compliance enquiries, partnerships, or press. ClearBinder is operated by DIGITFORGE LTD (UK).

1.Email us

For anything — questions, support, partnerships, security, press — the address is:

[email protected]

We're a small team, so the answer doesn't get routed through a ticketing system. The person who reads your email is the person who can do something about it.

2.What we respond to

  • Product questions — "Can ClearBinder do X?" Usually answered in a few hours.
  • Support — If something isn't working, include the URL of the page you were on and what you were trying to do.
  • Security & compliance — SOC 2 roadmap, DPA, sub-processor list, GLBA / IRS Pub 4557 alignment.
  • Partnerships — Accountants, bookkeepers, software vendors, content creators.
  • Press & podcasts — Founder is available for interviews and guest appearances.
  • Feature requests — Every one gets read. The popular ones get built.

3.Already a customer?

Sign in to your dashboard first — many questions are answered faster by checking your account settings, your active document requests, or the help text already in the product. If you still need a human, the email above is the fastest path.

4.Company details

DIGITFORGE LTD (Company No. 17091016)

Office 9489, 321-323 High Road, Chadwell Heath, Essex, RM6 6AX, United Kingdom

See About ClearBinder for more on who we are, or Privacy / Terms / Data Processing for legal.

ClearBinder

Structured document collection for accountants. Send one request, get everything back, without chasing clients.

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